Are you finding that your medical practice is becoming chaotic and could do with some outside help? Are you finding it difficult to keep up with all the tasks and changes in your practice, such as managing patient files and information, accepting new patients, and maintaining electronic medical record (EMR) standards? If so, you would do well to hire a virtual assistant for healthcare services from us, a leading healthcare virtual assistant company.
We employ experts at providing healthcare services that allow your doctors and other staff to lessen their administrative workload and do what they do best – care for patients. Our virtual assistants are professionally trained and will provide high-quality services from a remote location to support your in-house staff. Our virtual assistant for healthcare services will improve the overall efficiency of your practice and help to lighten the workload of your front-end administrative staff.
Healthcare Services Our Virtual Assistants Provide
We are a leading healthcare virtual assistant provider and have provided effective and efficient VAs to multiple clients. When you hire a virtual assistant for healthcare services from us, you will receive the services of a seasoned professional that will provide high-quality services and help you stay on top of all the administrative aspects of your practice.
The services our VAs provide include, but are not limited to -
Express Virtual Assistant’s virtual assistants for revenue cycle management are highly skilled and experienced when it comes to helping healthcare practices streamline their operations, minimize insurance claim denials, and maximize revenue. Our virtual assistants for revenue cycle management will also help you maintain compliance with industry regulations. If you are looking for virtual assistants with deep knowledge of industry best practices that can provide you with cost-effective and high-quality services, you won’t a better partner than us.Read more
We can provide you with highly experienced and professional medical animation specialists that can create immersive medical animations to be used for a variety of purposes such as training and educational purposes. Our VAs will also create high-quality animations that can be used to educate patients, explain various treatment options, and market medical and surgical instruments.Read more
We can provide you with highly experienced and professional virtual assistants that can provide you with specialized teleradiology services so that you can stay on top of your responsibilities and work volumes. Our VAs provide 3D imaging services, subspecialty services, emergency nighthawk services, over-read services, and clinical trial services, among others.Read more
Our virtual medical billing assistants are ready to help your clinic and are used to the fast-paced workflow that comes with the job of a medical biller. A typical day may begin with a quick morning check-in to convey billing and insurance information to physicians and employees.Read more
Our virtual assistants have the skills and expertise to provide highly professional and effective telephone triage services. We have provided highly professional services that have helped doctors, nurses, and other medical professionals to safely and reliably evaluate patients over the telephone. Our telephone triage VAs will receive phone calls, sort them by priority, and forward the calls to the appropriate department or resource for follow-up action.Read more
We provide effective and professional virtual assistant services that remotely deliver telemedicine services. With our virtual assistants, you can better treat your patients while our VA takes care of the administrative aspects like handling paperwork and scheduling appointments. If you want a medically qualified virtual assistant to help you assess and diagnose conditions, we can provide that as well.Read more
Medical Billing and Coding Services
Our virtual assistants help you focus more on your core medical functions, minimize medical billing denials, increase the efficiency of your billing processes, minimize costs, and ensure timely claims reimbursement. Our virtual assistants provide a range of services including medical billing services, medical data entry services, medical records indexing, physician credentialing services, DME billing services, claims submission support, and medical coding services, among others.
Healthcare Claims Adjudication Services
Healthcare claims adjudication is important to eliminate fraud, minimize expenses, and enhance productivity. Our virtual assistants provide a full range of claims adjudication services that will help you boost revenue generation, fight fraud, and increase productivity. The services our virtual assistants provide include medical claims processing, remittance processing, Medicare reimbursement processing services, fraudulent claims detection services, provider details verification, checking of eligibility, and duplicate claims verification services, among others.
If you are looking for virtual assistants that can support your teleradiology services, your search ends with us. We can provide virtual assistants that are US Board certified, UK-FRCR certified, Canada-FRCP-R certified, Australian board certified, and Indian MD certified. Our virtual assistants can provide support related to medical imaging, radiology information systems (RIS), 3D image processing, CT interpretation, emergency radiology, preliminary teleradiology reporting services, off-site radiology and interpretation, and STAT reporting and critical results reporting, among others.
Medical Transcription Services
If you are burdened with ever increasing transcription volumes and struggling to submit your reports on time, our medical transcription virtual assistants can help. Our virtual assistants have helped hospitals, physicians, and healthcare institutions with accurate and robust transcription services for over two decades. The services our medical transcription virtual assistants provide include ophthalmology transcription, HL7 transcription, discharge summary transcription, emergency room transcription, neurology transcription, psychiatry transcription, pathology transcription, operative reports transcription, radiology transcription, and ENT transcription.
Pharmacy Business Services
The healthcare sector is booming and with it so is the pharmacy business. However, the pharmacy business has lagged the healthcare sector as a whole because it has often been overlooked. EVA's virtual assistants can provide support to help you stay on top of the administration of your pharmacy business. The services our virtual assistants provide in this regard include, but are not limited to, pharmacy management services, pharmacy billing services, document management services, and mail order pharmacy services.
Electronic Medical Records (EMR) Software Development Services
EVA can provide virtual assistants that are skilled in developing electronic medical records (EMR). Irrespective of whether you want to develop a custom EMR solution or just need help organizing and managing your EMR system, our virtual assistants can help. Our virtual assistants carefully consider your requirements and then come up with a custom solution that perfectly suits your requirements. With our EMR software, you can provide better patient care and increase productivity and efficiency.
Appointment Setting Services
Our virtual assistant for healthcare services will help you stay organized by scheduling and monitoring appointments using an electronic system of your choice. When you hire a virtual assistant for healthcare services, you can spend less time managing your complex EMR system and more time providing high-quality patient care. Our VAs are professional, courteous, and knowledgeable enough to provide answers to basic medical questions via email or over the phone.
Appointment Reminders Setting Services
Our VAs go beyond just scheduling appointments and will also send you and your patients reminders about appointments. We know that as a doctor, it can be very difficult for you to keep track of every patient's condition and know when they are supposed to come for their appointment. Even though your practice has its own EMR or EHR system in place, you might need extra help to manage it, and this is where our VAs come in. Our VAs will contact your patients via email or phone and remind them of upcoming appointments. Our VAs will also be proactive and inform your patients about cancellation policies to ensure that your work schedule proceeds smoothly and that there are no time gaps in your daily schedule.
Patient Information Gathering Services
We know that it is very important for you to always have the correct patient information available at all times to perform your job more thoroughly and efficiently. When you hire a virtual assistant for healthcare services from us, you will get access to a professionally trained individual that is adept at collecting all the required patient information, such as full name, address, contact details, pre-existing medical conditions, allergies, etc. If patients contact our VAs with complex medical queries, our VAs will professionally transfer the call or e-mail to the relevant medical personnel.
Patient Follow-up Services
When you hire a VA for healthcare services from us, our VA will help you more effectively and efficiently follow-up with your patients. This is extremely valuable and shows your patients that you care, especially if they have received complex treatments, procedures, or surgeries. However, providing follow-up services is easier said than done, considering the high workload of most doctors. Our virtual medical assistant will follow up with patients and show them that their well-being does matter to your practice. Our VAs will also gather related information on things like whether your patients are experiencing any adverse side effects or symptoms.
Patient Files Updating Services
Keeping patient files updated is very important, especially considering the impact that wrong information can have on things like securing insurance for treatments. Keeping updated patient files is also very important to maintain accuracy in the records. Having incorrect, incomplete, or outdated patient information can result in complications such as having to deny patients their treatment because the insurance company receives the wrong information. Keeping this in mind, our VAs will always ensure that all patient information is captured accurately at the point of contact and that their files are updated regularly.
Process Followed by Our Virtual Assistant for Healthcare Services
We follow a well-defined and disciplined process to delegate roles and responsibilities to our virtual assistants. Our workflow is as follows -
We will engage with you to determine the tasks that you wish to delegate to our virtual assistant
We will document your existing healthcare processes for reference and provide step-by-step instructions to the virtual assistants
Your existing process will be run in a simulated setting to ensure that all deliverables are of high-quality
Suitable healthcare virtual assistants will be chosen to handle all the tasks. Appropriate training will also be provided
Our VAs will be proactive about increasing the throughput and efficiency of your healthcare practice and will advise you on the use of new tools
The performance of our healthcare virtual assistant will be scrutinized at regular intervals to ensure consistently high performance
When you hire a virtual assistant for healthcare services from us, the VA will proactively suggest improvements to the process if there is scope for it
The process followed by our virtual assistant in healthcare will be documented to enable efficient backtracking and recordkeeping
Why Hire a Virtual Assistant for Healthcare Support from EVA?
There are several reasons why you should choose a healthcare virtual assistant from EVA. These include -
- Pay Only for the Work Done
When you outsource virtual assistant for healthcare services to us, you pay only for the healthcare administration services you receive. We don't charge for any add-on services that you don't ask for.
- No Administrative Concerns
You can hire our VAs without having to worry about investing in additional infrastructure. We will provide the required infrastructure to the VA to enable him/her to work remotely.
- Zero Payroll Hassles
With our VAs, you can save on costs by not having to spend on things like mandatory taxes, payroll expenses, and mandatory benefits.
- Quality Services
Our healthcare VAs are professionally trained and committed to providing world-class healthcare administration services.
We take deadlines very seriously and our VAs will always deliver their healthcare administration duties efficiently and on time.
- Specialized Professionals Dedicated to your Tasks
We provide VAs that are trained to manage your healthcare administration tasks. Our VAs will always deliver results right from day one.
- Flexibility to Scale at Your Own Pace
We can efficiently increase or decrease the number of VAs you require to manage your healthcare practice. With this, you can better deal with fluctuations in work volumes.
- High Data Confidentiality & Security
We take the security of your data extremely seriously and are fully compliant with all the international data security and privacy laws.
Hiring a Virtual Assistant for Healthcare Services Doesn't Cost Much!
It can be quite expensive to hire a full-time employee to help you with taking care of the administrative aspects of your healthcare practice. Add to that the costs towards benefits and infrastructure investments and the cost can be quite prohibitive. Fortunately, you can hire a remote virtual assistant to take care of many of the administrative aspects of your practice. The prices to hire our healthcare virtual assistants begins from just $8/hour, making them a steal.Our Pricing plans
Hire a Virtual Assistant for Healthcare Services from EVA Now
Irrespective of whether you have a small or large healthcare practice, EVA's virtual assistants can help you stay on top of the administration of your facility. Our VAs are professionally trained and committed to providing best-in-class services so that the operations of your healthcare facility are streamlined and work efficiently. Our virtual assistants also provide high-quality services remotely and we provide them with the infrastructure to do so, so you don't need to invest in additional infrastructure.
Contact us for a free consultation to find out how our virtual assistants can ease the administrative processes in your facility.Contact us for a free consultation